RM Chemicals

RM Chemicals runs a multi-branch OEM manufacturing operation — making FMCG products for large brands — with more than 150 users across India and overseas, all dependent on its Microsoft Dynamics NAV (Navision) ERP. They needed that system hosted securely, reachable from every branch, protected by reliable backups, and resilient enough to recover quickly if anything went wrong — without standing up an in-house infrastructure team.

Indivar designed, built and now operates RM Chemicals’ entire AWS cloud environment. Microsoft Dynamics NAV runs on hardened, secure infrastructure, with encrypted VPN access so users at every branch connect safely. Regular automated backups run to Amazon S3 behind a documented restore process, and Azure-based backup redundancy is now being added. RM Chemicals’ own system administrators handle first-line, day-to-day tasks; Indivar provides second-level support and ongoing oversight of the environment, stepping in at first level too, on an as-needed basis, whenever the admins need a hand. As their single accountable cloud and infrastructure partner, Indivar manages the whole estate — and is currently running a full security, backup and cost-optimisation audit to harden the environment further and reduce ongoing spend.