Usability testing is a technique used in user-centered interaction design to evaluate a product by testing it on users. This can be seen as an exceptional usability practice, since it gives direct input on how real users use the system. Our usability testing service checks your web site’s user-friendliness, accessibility, intuitiveness, and overall usability as its name specifies. We assess usability and design factors such as ease-of-navigate, feature - function and error control, consistency, feedback, performance, visual clarity, accessibility and whether on-line transactions actually do what they are supposed to do to ensure correct functionality before going live over the server. Usability testing is a very important part to be designed and implemented right, in order to maximize a product’s acceptance in the marketplace. However, this is also a very subjective area where, what is used to one person may not be used to the same extent to another.
We understand that usability is a very important area to be designed and implemented right, to maximize a product’s acceptance in the marketplace. However, this is also a very subjective area where, what is used to one person may not be used to the same extent to another. Being QA Thought Leaders, we at Indivar, have built a usability testing methodology based on our experience of testing for usability for a wide range of our clients. To provide a comprehensive set of services we have also partnered with domain experts in specific scenarios to test for usability in depth. Our usability team typically comprises of a target set of end user audience, both from within and outside the company, who do not necessarily understand the internals of the product under test. Wherever required, we train and work with the team to supplement the required knowledge of software testing so as to give actionable usability feedback to our clients. Investing time in understanding the product’s user base and choosing the right team to test, differentiate us in the marketplace for usability testing services. A usability testing checklist with core items to check for, testing for Section 508 compliance, compatibility across platforms and analyzing how web technologies such as AJAX have been used in designing the application, help us bring in objectivity into our usability testing efforts.
In addition to usability, we use a combination of manual and automated testing techniques to provide detailed accessibility testing for our clients to build applications that meet industry standards and are appealing to their target audience. Of special note here is that we have employed a few visually challenged people at Indivar, to realistically test for accessibility. Our tools experience here includes: screen readers, screen magnifiers, voice dictation tools, accessibility tool bars besides manual techniques such as source code inspection, testing with keyboards, changing accessibility settings, visual page reviews etc.